We are committed to providing an excellent education and high-quality services to our students from enrolment to graduation. We value the information that we can learn from your comments or complaints as they can help us improve the student experience.
If something goes wrong or you are dissatisfied with what we are providing, please tell us – you should feel free to raise matters of concern without risk of disadvantage. The log of a complaint is not connected in any way to your student record.
The University's complaint procedure webpage will give you information on:
- The sorts of things about which you can and can’t submit a formal complaint
- Who can make a complaint
- How and when to submit a complaint
- Stages of investigation that may take place
- Possible resolutions